TenPearls has helped clients deliver high quality, interactive portals, content management systems and dynamic, search-engine friendly websites since inception.
We have expertise with the following:
- Content Management Systems
- eCommerce Solutions
- Social Communities
- Flash Animation
User Interface Design, User Experience and Usability
TenPearls truly believes that a successful application is one that does not only have a rich feature set, but also one that is usable. Be it a website, portal, mobile application, mobile site or a sophisticated software application, the user interface is a key component. TenPearls has vast experience with graphical user interface design and have deployed creative, yet highly usable interfaces for multiple end-user applications.
TenPearls Design Process
TenPearls has developed a successful process that has five (5) distinct phases, with underlying steps for each phase.
Below are a few sample activities that could be expected in the aforementioned steps:
- Chartering / Discovery Session:
During this step, overall requirements and history of the project is reviewed and discussed. The team jointly sets up short-term and long-term vision and goal. Both business and user goals are established with some specific examples. It is often important to identify the project’s top three goals.
Story boards are then created assuming the various types of potential users and their likely personas that would be interacting with the website. From a usability perspective, discussions are conducted to ensure that user goals are aligned with business goals. The chartering session ensures that the entire team is aligned with regard to audiences, deliverables and requirements; thereby, reducing the risk of potential confusion and conflicting feedback.
Typical deliverables for the chartering session include:
- User stories/ personas
- Workflow and interactivity
- Usability guidelines
- Wireframing and Branding:
Following to the Chartering Session, the design team kicks off the “wireframing” and “branding” step. The wireframing exercise is analogous to creating a blue-print of the website in terms of the site’s architecture. This includes establishing the site-maps, and the navigation sequence in relation to the goals set during the chartering session. This is done independent of colors and branding, so as not to cause any distractions pertaining to look and feel, while the functionality is flushed out.
The branding exercise, often done in parallel, is conducted to establish the overall guidance on colors, imagery, design and stock photography. This helps set the aesthetics/ creative side of the website and at the same time allows the team to establish a good understanding about look and feel.
The combination of the two exercises serves as an important accomplishment to create mock-ups. Conducting this step before the mock-up step allows for proper focus on design and functionality independent of each other. It also allows for the mock-up phase to go on a much more expedited basis.
Based on the above two steps, TenPearls produces mock-ups that meet the goals as defined in the chartering session, while conforming to the branding requirements and meeting the required functionality. TenPearls considers this as an iterative process and allows for customer flexibility. It is our belief that customers will often (not always) discover what they want when they see the complete design.